Everything your Thai massage studio needs digitally — in one system

It depends on scope: a website with online booking is a different project from a platform with client management, billing and memberships. That is exactly why no figure is printed here – a serious number can only be given once it is clear how your studio works, how many practitioners there are and what already exists. In the free initial call you get a dependable range before anything is commissioned.

That depends on the level of build-out. A website with online booking is the smallest sensible start and is delivered considerably faster than a full platform with billing and memberships. Instead of quoting a generic number of weeks, we set a concrete timeframe for your scope in the first call – and stick to it.

Not necessarily. If your site is technically sound, the booking flow can be connected to it. Often a rebuild is still the cheaper route, because older website-builder pages are designed neither for speed nor for search engines, and every extension costs more than a clean start. We look at your existing site and say openly which route is cheaper for you.

Existing data from lists, spreadsheets or a previous tool can be migrated as long as it can be exported. Paper index cards have to be captured – effort we name upfront instead of letting it surface mid-project. Your data stays your data: it lives on your system and is not passed to third parties.

Data protection is part of the build, not an afterthought. Health-related details – such as contraindications or treatment records – require particular protection and are handled accordingly: role-based access, storage inside the EU, a deletion concept and properly documented data processing. The developer responsible is a certified data protection officer; accountability for your studio nonetheless stays with you – we deliver the technical foundation and the documentation for it.

No. You describe how your studio works – translating that into technology is our job. Day-to-day use is designed for studio reality: add an appointment, find a client, create an invoice. Training for you and your team is part of the handover.

Yes – that is one reason multilingual support is a foundation here rather than an add-on. The interface can be used in German, English and Thai, independently of the language your clients book in. During coordination a native Thai speaker is part of the team, so wording and processes fit linguistically as well.

Yes. Phone appointments are entered into the system so every channel looks at the same calendar. That is precisely what prevents double bookings – not giving up the phone. Many studios start this way and only gradually shift a growing share of bookings online.

Multiple locations are accounted for in the architecture: a separate calendar, team and pricing per location, with shared reporting. That is why it is worth mentioning this perspective in the first call – even if the second location is still years away. Planned for is considerably cheaper than retrofitted.

Because it is built for the average. As long as your processes match that average, standard software is the cheaper choice – and we will say so. As soon as treatments, price structures, languages or partner business deviate, workarounds appear – and those cost time permanently, while the monthly per-seat fee keeps running.

No. The source code and the data belong to you, the system runs on infrastructure you have access to, and widely used technologies are chosen deliberately so other developers can work with it too. We want to stay because the collaboration works – not because switching is technically impossible.

Operation, updates, security patches and backups continue – as a clearly described, predictable service. You reach the same developer who built the system rather than a ticket queue. What exactly is included is settled before the project starts.

Yes, we work across Europe. Collaboration is largely digital anyway, and a studio’s functional requirements barely differ from country to country. Country-specific points such as tax rates, mandatory invoice details, currency and time zone are handled during implementation. Communication runs in German, English or Thai.

Yes. For many studios that is the right first step: become visible before changing processes. What matters is that the site is built so that booking and client management can be added later without a rebuild. What such a build looks like is described under web development.

Around thirty to forty-five minutes, by phone or video. We walk through your current processes, name the two or three points with the greatest leverage, and you receive an honest assessment – including when that assessment is that a simple standard tool is enough for you. There is no sales pressure and no automatic commitment.

For the first call, nothing but your time. For the build: your treatments with durations and prices, your opening hours, existing photos and texts, plus access to existing systems if data is to be migrated. Anything missing we create together – no project has ever failed on that.

Both live in the same system as the booking: a gift card is bought online, receives a unique code and can only be redeemed once. Memberships and ten-session cards automatically reduce the remaining balance at the appointment, so nobody has to keep count. The revenue flows into the same reporting as single appointments.